This Pussy888 Malaysia Policy explains how we collect, use, disclose, and protect your personal data when you access or use the Pussy888 products and services, including our websites, mobile apps, game clients, and related services (collectively, the “Services”). We process personal data in accordance with the Personal Data Protection Act 2010 (Malaysia) (“PDPA”) and, where applicable, other laws such as the GDPR and CCPA/CPRA for relevant users.
By using the Services, you acknowledge this Pussy888 Privacy Policy. If you do not agree, please do not use the Services.
1) What Personal Data We Collect
We may collect and process the following categories of data:
A. Identity & KYC Data
- Full name, date of birth, nationality, ID/passport numbers, selfies/face scans for liveness checks (if applicable), address, gender.
- Documentation: copies of ID/utility bills/bank statements for age/identity/anti-fraud/AML checks.
B. Contact Data
- Email address, phone number, messenger handles (e.g., WhatsApp/Telegram if you contact us through those channels).
C. Account & Gaming Data
- Username, referral code, password (hashed), player ID, session logs, game preferences, bet history, win/loss records, bonus redemptions, support tickets, self-exclusion, and responsible gaming selections.
D. Transaction & Payment Data
- Deposit/withdrawal details (amounts, timestamps, methods), masked payment identifiers, bank account name/number (as required), e-wallet IDs, FPX/DuitNow references, and chargeback history.
E. Device & Technical Data
- Device model, OS/version, language, time zone, app version, crash logs, IP address, approximate location derived from IP, user agent, advertising identifiers (e.g., GAID), device fingerprinting signals (where allowed).
F. Usage & Analytics Data
- Pages/screens viewed, clicks/taps, scroll depth, session duration, referral source/UTM parameters, campaigns, A/B test variants, and event telemetry (e.g., login success/fail, add-to-cart/top-up attempts, purchase completion).
G. Marketing & Communications Data
- Email/SMS/push notification preferences, campaign engagement (opens, clicks), cookie consents.
H. Sensitive Data (only if required by law or risk controls)
- Information required for AML/CFT checks (e.g., PEP/sanctions screening). We do not collect biometric identifiers unless mandatory for KYC liveness verification and allowed by law; when used, we store or process strictly for verification and anti-fraud purposes.
Minors: The Services are not intended for persons under 18 (or higher age of majority where applicable). We do not knowingly collect data from minors. If you believe a minor has used the Services, contact us to remove the account.
2) How We Collect Data
- Directly from you: registration, profile completion, KYC submissions, deposits/withdrawals, chat with support.
- Automatically: cookies, SDKs, pixels, logs, and device analytics when you use the Services.
- From third parties: payment providers, identity verification vendors, fraud-prevention partners, marketing/attribution platforms, and affiliates/referrers.
3) Why We Use Your Data (Legal Bases)
We process personal data for the following purposes and legal bases:
- Provide and operate the Services (contract/performance)
- Create and manage accounts, enable gameplay, process transactions, provide support, maintain uptime.
- KYC/AML, fraud prevention, and platform integrity (legal obligation & legitimate interests)
- Verify identity/age, prevent multi-account abuse, detect collusion/chargebacks, comply with AML/CFT rules and law-enforcement requests.
- Payments and withdrawals (contract & legal obligation)
- Process deposits/withdrawals, confirm ownership of funding methods, maintain records for audits/tax/regulatory obligations.
- Security & diagnostics (legitimate interests)
- Monitor and secure systems, investigate incidents, prevent abuse, combat spam and bots.
- Analytics, product improvement, and personalization (legitimate interests/consent)
- Measure performance, fix bugs, optimize UI/UX, personalize content and bonuses, run A/B tests.
- Marketing with consent (consent/legitimate interests where permitted)
- Send email/SMS/push/app inbox messages about offers, updates, and promotions; measure campaign effectiveness; manage opt-outs.
- Legal compliance and enforcement (legal obligation & legitimate interests)
- Respond to lawful requests, enforce T&Cs, handle disputes, maintain records.
4) Cookies, Pixels, and SDKs
We use cookies and similar technologies to operate and improve the Services.
- Strictly Necessary Cookies: login/session management, security, load balancing.
- Analytics Cookies/SDKs: e.g., Google Analytics/Firebase Analytics/Adjust or similar tools to understand usage and performance.
- Marketing Pixels/SDKs: e.g., Meta Pixel & Conversions API, Google Ads, TikTok, etc., to measure conversions and optimize advertising.
Your Choices:
You can manage cookies via our Cookie Banner and your browser/app settings. Opting out of certain cookies may impact features. For app tracking, you can reset or limit your device advertising ID.
5) Disclosures to Third Parties
We share personal data only as necessary and with safeguards:
- Payment & Banking Partners: to process deposits/withdrawals and verify ownership.
- KYC/AML Vendors & Fraud-Prevention Partners: identity checks, sanctions/PEP screening, liveness detection, device fingerprinting (where lawful).
- Hosting & Infrastructure Providers: cloud hosting, CDN, database back-ups, DDoS protection.
- Analytics & Attribution Providers: to measure usage, campaign performance, and improve services.
- Customer Support Tools: ticketing/chat/CRM systems to handle inquiries.
- Affiliates/Referrers: limited data for attribution and reward tracking (e.g., referral code, credited events).
- Professional Advisors: auditors, lawyers, accountants for compliance and dispute resolution.
- Authorities & Law Enforcement: when required by applicable law, court order, or to protect rights, users, or the public.
- Business Transfers: in mergers, acquisitions, or restructuring; we will ensure protections and notify you where required.
We do not sell personal data for money. Where local law considers certain sharing as a “sale” or “sharing” for cross-context behavioral advertising, you can exercise opt-out rights (see Section 9/11).
6) International Transfers
Your data may be transferred to and processed in countries outside Malaysia that may have different data protection laws. We implement appropriate safeguards (e.g., contractual clauses, vendor assessments, technical and organizational measures). By using the Services, you consent to such transfers where permitted by law.
7) Data Retention
We keep personal data only as long as necessary for the purposes set out in this Policy:
- Account & gameplay records: for the life of your account and up to 7 years after closure (to comply with AML, accounting, and legal obligations).
- KYC data: typically 5–7 years post-account closure, subject to applicable laws.
- Payment/transaction records: 7 years for financial and audit compliance.
- Marketing data: until you withdraw consent or opt out, plus a short period to implement the request.
- Analytics logs: typically 12–24 months, unless needed longer for security, disputes, or legal obligations.
We anonymize or securely delete data when retention ends.
8) Security
We implement administrative, technical, and physical safeguards to protect personal data, including encryption in transit, access controls, logging/monitoring, and least-privilege principles. However, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your login credentials and enabling features such as 2FA where available.
9) Your Rights
Under Malaysia PDPA (for Malaysian users):
You may request to access, correct, and withdraw consent to certain processing of your personal data. To exercise these rights, contact us at [PRIVACY EMAIL]. We may need to verify your identity and request additional information.
GDPR (for EEA/UK users where applicable):
You may have rights to access, rectify, erase, restrict, object, data portability, and to withdraw consent. You also have the right to lodge a complaint with your local supervisory authority.
US State Laws (e.g., CCPA/CPRA, where applicable):
California residents may have rights to know/access, correct, delete, opt out of sale/share, and limit use of sensitive data. To exercise rights, use our [Privacy Request Form URL] or email [PRIVACY EMAIL]. We promise not to treat you unfairly if you use your rights.
Marketing Opt-Outs:
- Email/SMS: use the unsubscribe link or reply STOP (SMS) or contact us.
- Push notifications: disable in your device settings or in-app preferences.
- Advertising/Tracking: adjust cookie settings, reset/limit device ad ID, or use in-app privacy controls where available.
Do Not Track:
“Do Not Track” signals from browsers are not handled by us. Use our cookie preferences or device settings to control tracking.
10) Third-Party Links and Services
The Services may link to third-party websites, apps, or payment services. We are not responsible for their content or privacy practices. Review their policies before providing any personal data.
11) Responsible Gaming & Self-Exclusion
We support responsible play and offer tools such as deposit limits, time-outs, and self-exclusion. Data related to these tools may be processed to enforce limits and protect users. For assistance, contact [SUPPORT EMAIL/LIVE CHAT].
12) Changes to This Policy
This Privacy Policy may be updated periodically. A revised Effective Date will accompany the modified version’s posting. Where necessary, notifications of material changes will be sent by email or through the Services. Your continued use after changes constitutes acceptance.
13) How to Contact Us
Email: [3dragon2nd3rd@gmail.com]
Phone: [+6011 67795914] Kelvin
14) Malaysia-Specific Notice (PDPA)
Data Users & Purpose: We, as the “data user” under PDPA, process your personal data for account provision, operation of gaming services, payments, KYC/AML, security, analytics, and marketing (with consent).
Source of Data: From you, your device, and trusted third parties (payment/KYC/fraud/analytics).
Obligation: Providing personal data for KYC/AML and service provision is mandatory; failure may prevent account creation, deposits/withdrawals, or gameplay.
Access/Correction: You may request access/correction and withdraw consent by contacting [PRIVACY EMAIL].
Third-Party Disclosure: See Section 5 above.
Language: This Policy may be provided in multiple languages; the English version controls in the event of conflict unless otherwise required by law.
15) Summary of Key Points (Plain English)
- We collect data to run your account, verify age/identity, process payments, secure the platform, and improve the app.
- For marketing, we rely on your consent (which you can withdraw).
- We use analytics and ad tech for measurement and to optimize performance; you can control this via cookie/device settings.
- We keep records for legal/AML reasons even after account closure, then delete or anonymize.
- You can access/correct your data and exercise PDPA/GDPR/CCPA rights depending on where you live.
- If anything looks suspicious (e.g., requests to transfer to personal bank accounts), contact support and do not proceed.
Optional Clauses You Can Toggle On (copy only if relevant)
Biometric Verification (Liveness):
We may use third-party liveness detection and face-matching technology to compare your selfie with your ID photo solely for identity verification and anti-fraud purposes. We do not use biometric data for advertising. Where required by law, we will obtain your explicit consent and follow applicable retention and deletion rules.
Affiliate Tracking:
If you arrive via an affiliate, we may store referral identifiers to attribute registrations/deposits. This may involve cookies or mobile attribution SDKs. You can clear cookies or reset your device advertising ID to remove attribution identifiers.
Cross-Border EEA/UK SCCs:
For transfers from the EEA/UK to countries without an adequacy decision, we use the European Commission’s Standard Contractual Clauses (and the UK Addendum where applicable) and conduct Transfer Impact Assessments.
One-Line Disclaimer (optional)
Disclaimer: This template is provided for general informational purposes and is not legal advice. Consult qualified counsel to adapt it to your business and regulatory obligations.